You can set up automatic email notifications for the ticket balances of the Travelcards added to your user account. Email notifications can be set up on Nella by accessing the tab shown next to ‘Profile’. The notifications will be sent to the email address linked to your user account. Select

  • the number of days remaining in a season ticket that will trigger a notification
  • the remaining balance on a value ticket that will trigger a notification
  • the Travelcards for which you want to set up notifications.

The notification will be sent when the card’s balance or number of days remaining is lower than the value entered. Notifications will not be sent if the Travelcard in question has a purchased ticket that is pending loading or use.